# Cloudbrink Overview

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Cloudbrink offers enterprises a cloud-delivered software-only solution that combines quality of experience (QOE) with zero-trust access controls (ZTNA). Users can work from anywhere using any device of their choice and connect securely to their enterprise private applications that are hosted on a hybridcloud environment as well as SaaS apps. Cloudbrink’s innovative, unique platform is purpose-built to provide the highest quality of experience for applications in the most secure manner possible.&#x20;

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What are the major challenges that users face when working remotely?

●      Collaboration applications such as Teams, Zoom, and Webex do not provide a perfect audio and video quality experience

●      Productivity applications such as SharePoint, JIRA, and Workday are very slow, take longer times to load or navigate, and are slow to input or upload data

●      Virtual desktops lag in mouse and keyboard movements, sometimes becoming completely unusable

●      Email takes a long time to send or receive an attachment

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All the Zero-Trust Access (ZTA/ZTNA) and Remote Access (VPN) solutions in the market today concentrate on providing secure connectivity for the users to their enterprise applications. But these solutions don’t add any value after providing connectivity. They only maintain the session and track the session status.&#x20;

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End user challenges start immediately as they connect to their enterprise applications. Since the application experience is very slow, user productivity decreases which leads to employee frustration. In extreme cases, this causes users to entirely stop using these applications.

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In case of Cloudbrink, the main value-addition is at two levels

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❖  Zero-Trust Access to enterprise applications. Cloudbrink validates user identity, assesses the device posture, and based on the user's security group and roles, provides access to an allow-list of applications (principle of least privilege) that IT administrators have approved.

❖  Quality of Experience on the applications. Cloudbrink tracks the user’s experience on applications based on network, location and other parameters and implements several remediation measures to increase the performance of the application, thereby significantly improving the application quality.&#x20;


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